Refund Policy

Updated: January 6, 2019

7-Day Money Back Guarantee

We offer a 7-day no-questions-asked money-back guarantee. If you change your mind for any reason within 7 days, you will receive a full refund - no questions asked. Contact us to request your refund.

Moderation Team

Customers who purchase Premium Ads must follow the same Advertiser Guidelines as those with free ads. If the MintBoys Moderation Team determines your ad does not meet our guidelines after you've paid for your upgrade, you'll be eligible to receive a full refund. If your ad was previously approved but later removed by our moderation team, you will be eligble to receive a prorated refund, deducting the amount of time your upgraded ad was actually published on the site.

Bitcoin Transactions

For Bitcoin payments, the transaction fee to send your refund will be deducted from the refund amount. The actual Bitcoin amount sent (minus the transaction fee) will be refunded, not the USD equivalent using the day's exchange rates. You will be responsible for providing us with a Bitcoin wallet address where we can send the refund within 30 days of requesting your refund. If you do not provide a wallet address within 30 days, the refund will be forfeited.

Requesting a Refund

If you are due a refund because you've prepaid an ad that we cannot post, a MintBoys Customer Service Rep will contact you to coordinate your refund. If you removed the ad yourself and would like a refund, use the Contact Us page to initiate your request.