Refund Policy

Updated: September 20, 2018

We offer a 7-day no-questions-asked money-back guarantee. If you change your mind for any reason within 7 days, you will receive a full refund.

7-Day Money Back Guarantee

Within the first 7 days of purchase, you can cancel and receive a full refund for any reason. For Bitcoin purchases, Bitcoin transaction fees will be deducted from your refund. If the MintBoys Safety Team determines your ad is not eligible to be posted on our site, you will receive a full refund within the first 7 days - otherwise you will receive a prorated refund. Contact us to request your refund.

3-Month and 6-Month Package Refunds

Purchase a 3-Month or 6-Month package at a reduced rate, and if you decide for any reason to cancel after the initial 7-days, you'll receive a pro-rated refund. For example, if you purchase the 6-Month package but only decide to keep your ad active for 5 months, you will receive a partial refund for the last month that you did not use. Contact us to request your refund.

Bitcoin Transaction Fees

For Bitcoin payments, the transactions fee to send your refund will be deducted from the refund amount.

Refunds for Cash Payments

If you paid with cash, you will be given the option to receive a refund by Bitcoin or by setting up an appointment to receive your refund in cash. The cash payment fee that was paid is non-refundable.

30-Day Refund Window

You have up to 30 days after the date your ad is removed to complete your refund. For Bitcoin payments, you will be responsible for providing us with a Bitcoin wallet address where we can send the refund within 30 days. For cash payments, you will be responsible for making an appointment to receive the cash within 30 days. If you do not complete your refund within 30 days, it will be forfeited.

Requesting a Refund

If you are due a refund because you've prepaid an ad that we cannot post, a MintBoys Customer Service Rep will contact you to coordinate your refund. If you removed the ad yourself and would like a refund, use the Contact Us page to initiate your request.